Terms and conditions of use
Due to the increasing number of fraud cases in the marketplace when it comes to mens shoes. All new order requests will be handled personally by our team. Once approved you will be able to order from our site. We reserve the right to refuse and or cancel any order at anytime without cause or explaintion to you.
Shipping and Handling Time
All in-stock orders are sent within one business day from time of order with tracking information provided, but can take up to 3 days to SHIP IF THE ITEM HAS TO BE DROPSHIPPED FROM OUR SUPPLIER. PLEASE ALLOW UP TO 7 DAYS FOR DELIVERY. Items listed as pre-orders will ship on or around approximate ship date as outlined in item description. If pre-ordered items are purchased along with in-stock items, all items will ship at the time the pre-ordered item is available. To ensure all items are shipped at the time of product availability, place separate orders for in-stock and pre-ordered items. There will be no order cancellations accepted of any kind, even if product has not yet shipped, including pre-ordered items.
At this time, no cash refunds will be accepted on any product. Only exchanges or store credit for within five days after recieving the product. In addition to that once an order has processed we can not cancel it.
TheUnauthorized has no control over shipping time with international orders. We do our best to expedite the shipping process for our international customers once the order is available to be filled. However, there are extraneous factors that may cause a delay in shipping time, such as customs in the particular country in which the item is to be shipped.
Duties and customs are the sole responsibility of the customer. Please be aware of your country’s customs regulations including duties and fees before placing your order. TheUnauthorized does our best to mitigate customs fees, but the overall responsibility lies with the customer. Customs fees will not be accepted as a reason for order cancellation or refusal. Refunds will not be offered on any customs fees paid by the customer.
We do our best to ensure that the product you're ordering is available at the time of purchase. If we do not have a product in hand it is possible that we will have the product dropshipped to you. We do our best to work with our suppliers to have dropship orders fulfilled as quickly as possible. We make not guarentees on timing for dropship products. If you have questions on wether or not your order will be dropshipped please contact us before you order. Again, once your order has been processed IT CANNOT BE CANCELLED.
We are not responsible for typographical errors. Although every effort is made to insure that the information detailed on this website is accurate, from time to time a typographical error may appear as it applies to, but not limited to price, model name, style number, and description. Please accept our apologies for such errors; corrections will be made as such errors are found. The decision of honoring incorrect pricing of merchandise, for whatever reason it has occurred, is at our sole discretion and is reviewed on a case-by-case basis.
Q. What information do we collect? A. We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
As you browse www.TheUauthorized.net, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with TheUnauthorized. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.Q. How do we use your information?A. We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.- To allow us to better service you in responding to your customer service requests.- To quickly process your transactions.- To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
Questions and feedback
By agreeing you acknowledge that you are purchasing unauthorized products. You acknowledge that we are not affiliated with Nike, Jordan Brand or any other brands sold on our site. You acknowledge that there may be minor differences and or flaws from products you own, your friends own, or products purchased from a retail store. By reading and agreeing to our policy's you forfeit your right to claim products are not authentic due to minor differences or flaws. You understand that claims will be handled on a case by case basis and are at the sole discretion of theUnathorized.net. You understand and acknowledge that claims of minor product differences and or flaws will in most cases be denied. We encourage all customers to ask questions if you are unsure about a product.